Reduced-fare passes are now available to load onto your TAP card!

Whether you're an existing Senior, Disabled or Student rider, or a new rider who meets program eligibility requirements, now's the time to move to TAP and take advantage of the card's built-in advantages, like free balance protection and smart-chip enabled remote fare loading.

With paper passes, stamps and student ID cards no longer being sold, existing reduced-fare pass holders must obtain a TAP card to continue receiving their reduced-fare rate.

Applicant eligibility varies by municipality (e.g. senior discount participation begins at 60, 62, or 65 years depending on the transit system), so be sure to check the specific reduced-fare eligibility requirements for the lines you ride. At Norwalk Transit System (NTS), the senior discount fare begins at age 62.

Norwalk Transit System (NTS) accepts the following applications and will mail them to Metro for processing. You may submit your application at the Norwalk Customer Service Center at 12650 E. Imperial Hwy., Norwalk, CA 90650.

Senior TAP ID Card

Seniors 62 years or older qualify for a Senior TAP ID Card. There is no charge for the card itself, but you must supply a full-face photo (1" X 1-114" or 2" X 2") along with valid ID showing proof of age (California ID, California Drivers License, passport, or a birth certificate accompanied by any photo ID. You can apply for your Senior TAP ID Card at any Metro or participating Municipal Customer Center locations. Seniors may also mail in copies of the required documentation and a full-face photo to the TAP Service Center, PO Box 811310, Los Angeles, CA, 90081. Get an application online: English | Spanish

LACTOA Disabled TAP ID Card

Current LACTOA/Disabled cardholders will automatically receive a new TAP card in the mail. If you ride with another form of disabled ID, you need to obtain and submit a new LACTOA/Disabled TAP application.

To obtain your LACTOA Disabled TAP ID Card, you must provide proof of eligibility or a Medicare card. Completed applications, a full-face photo, required documentation and a $2 processing fee can be submitted at any Metro or participating Municipal Customer Center location or mailed to the TAP Reduced Fare Office, One Gateway Plaza, M.S. 99-PL-4, Los Angeles, CA 90012-2952. Get an application online: English | Spanish

Student TAP ID Card (K-12)

To qualify for a student discount, you must complete the Student TAP ID application available at select schools, Metro or participating Municipal Customer Center locations or online. Submit the completed application at any Metro or participating Municipal Customer Center location or mail it to the TAP Reduced Fare Office, One Gateway Plaza, MS 99-PL-4, Los Angeles, CA, 90012-2952. Get an application online: English | Spanish

College/Vocational TAP ID Card

To qualify for a College/Vocational discount, you must complete the College/Vocational TAP ID application available at select schools, Metro or participating Municipal Customer Center locations or online. Submit the completed application at any Metro or participating Municipal Customer Center location or mail it to the TAP Reduced Fare Office, One Gateway Plaza, MS 99-PL-4, Los Angeles, CA, 90012-2952. Get an application online: English | Spanish

Undergraduate and graduate students must provide proof of enrollment in an accredited school in Los Angeles County for a minimum of 12 units or 12 hours of in-classroom study per week for a minimum of 3 consecutive months. If you are enrolled in a summer program that meets for less than 3 months and/or 12 units, you can still qualify only if you met the eligibility requirements in the preceding spring term.

Note: NTS does not accept the College / Vocational TAP ID Card for reduced fare.